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The player requested a withdrawal of €967.70. A couple of days later on, the participant contacted the chat agent and was asked to send the files for verification. The player was requested to do so for three a lot more occasions since the guidance staff claimed which they in no way been given the files.
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Irrespective of a number of requests for clarification and a sound payment receipt from the Complaints Workforce, the player did not deliver the mandatory information. The criticism was inevitably rejected due to insufficient response from the player, leaving The problem unresolved.
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